How We Work

At ProLogistic Dispatch, we offer comprehensive dispatch services tailored to meet the unique needs of carriers. Our services include:

At ProLogistic Dispatch, we offer comprehensive dispatch services tailored to meet the unique needs of carriers. Our services include:

• Load Booking: We secure high-paying loads that fit your requirements.
• Carrier Packet Setup: We handle the paperwork with new brokers, ensuring smooth transactions.
• Dispatch Instructions: Clear and concise instructions for your drivers.
• Driver Monitoring: We keep track of your drivers in transit, ensuring timely deliveries.
• Broker Communication: We provide updates and manage broker interactions.
• Requesting Lumper Fees & Additional Payments: Handling any extra payments required.
• Invoicing Brokers: We take care of invoicing brokers on your behalf.
• *Legal Shield Protection (Optional): All tiers include Legal Shield for contract and legal support.

Our packages are flexible, allowing you to choose the services that best suit your needs, from basic load booking to full-service dispatching.

*Optional Legal Shield offers you access to legal support for any challenges you may face on the road or in your business operations. From contract reviews to handling disputes, you'll have professional guidance whenever you need it. This protection helps you focus on driving and growing your business without worry.

Our pricing is easy designed to be flexible and transparent. Here’s a breakdown of our pricing structure:

•  Flat Fee Pricing: is paid per service and invoiced as service is rendered.  More information and the price for each service that we provide at this level is located at Our Pricing page. We also offer Flat fee pricing for weekly load booking if preferred
• Green Dispatch Package: 5% (8% for Box Truck and Hotshots) commission on weekly gross revenue. Please see Our Pricing
• Premium Dispatch Service Package: 7% (10% for Box Truck and Hotshots) commission on weekly gross revenue. You can find more information on out services within Our Pricing page

** To enhance our service to you, we implement a weekly fee to our commission schedule tailored to your needs. If you book five or more loads in a week, you can enjoy a waiver of the service fee. This way, you’re only paying for the value we deliver to your business!

***Weekly Fee: Covers driver monitoring, broker communications, and administrative support.

NO, there is no commitment to our partnership. 

Our pricing is flexible, and you can choose to work with us on a week-to-week basis. However, we recommend long-term partnerships for better planning, consistent service, and cost savings. Additionally, our weekly fee is waived if you book 4 or more loads in a week, giving you even more flexibility.

Getting started with ProLogistic Dispatch is simple. Once you’ve reviewed our pricing and service tiers, you can contact us to discuss any customization to the services and begin the onboarding process by walking you through the process in supplying the following information to us:

• Provide your MC/MX# or DOT# to begin registration. Intrastate carriers without a DOT# may provide an applicable state registration number to begin registration.
• Supply your company contact information.
• Submit an electronic W9 (have your TaxID available).
• Complete the Carrier Profile.
• Read and ACCEPT the Agreement(s).
• Provide a Certificate of Insurance that meets the insurance minimum requirements below. Certificates must be submitted from your insurance producer (agent)

$100,000 Cargo Coverage

$1,000,000 Auto Coverage

• If RMIS does not already have a copy of your certificate on file, we will request one for you from your insurance agent (producer).
• You will be required to meet the following requirements:

Active Common or Contract Authority.
Safety Rating must be Satisfactory or None.
 Authority active for at least 90 days.

NEW AUTHORITIES WELCOME - Please contact us to discuss

Once these steps are completed, we’ll start booking loads for you immediately!

We made getting in touch with us easy. You can set up a face to face to meet with us or contact us via phone or email .. Let's Connect!

Yes, we work with a variety of trucks and trailers to meet the specific needs of each carrier. Our dispatch services specialize in:

• Semi-Trucks with Standard Trailers
• Power Only
• Hotshots
• Straight Box Trucks
• Reefers
• Dry Vans
• Flatbeds
• Conestogas

No matter what kind of equipment you operate, we have the expertise to find you the best loads and manage your dispatch needs.

We completely understand that not every load will meet your specific needs, and that’s okay. If a load isn’t right for you, just let us know, and we’ll continue searching until we find one that fits your preferences. Our priority is ensuring you’re comfortable with the loads you take. However, it’s important to remember that once we’ve committed to a load with a broker, turning it down afterward could affect future opportunities. Brokers and shippers often look at performance history, and a low or no rating can impact the rates offered or access to certain loads. We’re here to support you and protect your reputation, so we’ll always work closely with you to avoid any negative impact while finding the best loads.

Our invoicing process is straightforward and handled on your behalf. Once the load is delivered and all necessary paperwork is completed, we:

• Prepare and submit the invoice to the broker.
• Follow up on payments to ensure timely processing.
• Provide updates to you on the payment status.

This allows you to focus on driving while we handle the financial details of your loads. If any issues arise, we’ll communicate with the broker and resolve them promptly.

After a load is successfully booked and completed, all payments from the broker are sent directly to you, the carrier. As your dispatcher, I do not receive any payments from the broker. My role is to ensure the load is booked and managed, but the broker’s payment is always made to you.

Once a shipment is delivered, the broker will process the payment based on their terms. If you're set up with a factoring company, you'll typically receive payment within 24 hours of submitting the invoice. If you're not set up with one, I can assist you in getting connected to a reliable factoring company for faster payments. Alternatively, some brokers offer quick pay options, or they may have set payment schedules (such as Net 30, Net 60, etc.), which can vary from broker to broker.

For my services, I will send you an invoice every Monday for the previous week’s services, including any loads we booked and managed. This way, you can focus on getting paid by the brokers while I handle the dispatching and support.

We use multiple industry-leading load boards, along with our network of trusted brokers to secure the highest-paying loads available. Our goal is to optimize your route and maximize your earnings by negotiating the best rates on your behalf. We also take into account your preferences—whether you want long-haul, regional, or specific lanes, we customize our search to fit your business goals.

Yes, you can cancel our service at any time. We understand that business needs change, and while we strive to create long-term partnerships, we don’t lock you into contracts. Simply give us notice via email, which is most recommended or by phone, and we’ll handle the cancellation smoothly. However, we encourage reaching out to discuss any issues beforehand—we’re always here to address your concerns and help find a solution.

Yes, we provide real-time support while your drivers are in transit. Whether it's a delay, rerouting, or communicating with brokers for additional fees (like lumper, detention fees, etc), our team is here to ensure that your operations stay on track. Additionally, our Legal Shield protection ensures you have legal support if you face any issues regarding contracts, payments, or disputes on the road.

Legal Shield is offered and ia voluntary with all of our service tiers, providing you with peace of mind in case any legal issues arise. It covers. Please use the contact form for more information.

• Contract Review: Ensuring all agreements with brokers are fair and transparent.
• Dispute Resolution: Handling payment disputes, load issues, or any conflicts that might arise during the transport process.
• Legal Advice: Access to attorneys who specialize in transportation law.

With this added protection, you can feel confident that your interests are covered and supported legally.

Yes, we do offer overnight support to ensure your operations run smoothly. Our overnight support is available for any issues or needs that arise up until 10 PM EST. After that, support resumes the next day at 8 AM EST, or earlier if you have a load scheduled for pickup before 8 AM.

If you have a load that needs attention outside of these hours, we’ll make sure everything is handled prior to the overnight cutoff. We are committed to ensuring that your dispatching needs are met efficiently, even during late hours.

We understand that emergencies can happen at any time, which is why we offer weekend support for urgent situations. While our regular dispatch services are available Monday through Friday, we remain accessible over the weekend for emergency situations only.

If there’s an issue that requires immediate attention, such as an unexpected breakdown, load cancellation, or a critical delay, you can reach out, and we’ll do our best to assist you promptly. For non-urgent matters, support will resume during regular business hours starting Monday morning.